Scope
This Privacy Policy explains how PromoNest Institute (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you access our website, enroll in courses, or interact with our services.
Data We Collect
- Account Data: name, email, password hash, organization, role.
- Transaction Data: purchased courses, amounts, currency, timestamps. We do not store full card data on our servers.
- Learning Data: enrollments, progress, assessment outcomes, certificates.
- Usage Data: device/browser metadata, IP address, pages viewed, approximate location.
- Communications: messages you send us via forms or email.
- Cookies and Similar Technologies: used for essential functions, preferences, and analytics; see Cookies section.
How We Use Data
- Provide, operate, and improve our courses and platform.
- Process transactions and provide billing and support.
- Authenticate users and secure accounts.
- Communicate with you about enrollments, updates, and service notices.
- Comply with legal obligations and enforce our Terms.
Lawful Bases
We rely on the following lawful bases where applicable: performance of a contract (to deliver courses), legitimate interests (to improve and secure services), consent (for optional communications and non-essential cookies), and compliance with legal obligations.
Retention
We retain personal data only as long as needed for the purposes outlined above, or as required by law. We apply documented schedules and delete or anonymize data when it is no longer necessary.
Security
We implement administrative, technical, and physical safeguards, including encryption in transit, access controls, and monitoring. While no method is perfectly secure, we continually improve our controls.
Your Rights
Depending on your location, you may have rights to access, rectify, delete, restrict, or object to processing of your personal data, and to data portability. You can exercise these rights by contacting us.
Contact
If you have questions about this policy or wish to exercise your rights, contact us at [email protected] or +1 (415) 915-2048.